Frustrated by Broken Promises from your IT Provider?  


You're Not Alone!


Clear your frustrations by auditing your  IT Provider using these 7 critical components. 



Download Today!


Still unsure your IT Provider is not giving you the attention you deserve?

Watch MSP Industry Expert, Nick Points, talk about the common red flags within the IT industry 

and what a great IT provider should look like for you.  

Are you experiencing any of these common warning signs?

 

  • You receive surprise invoices.

  • You are experiencing a lack of communication.

  • There is no follow-up or follow-through when promised.

  • You reach out multiple times to get an issue resolved.

  • You experience lengthy wait times for resolution.

  • IT support is hard to get ahold of.

  • They mostly reach out when something is wrong.

  • They often ask you to spend more money.

  • The invoices are vague or confusing to read.

  • The focus is on servers/computers rather than your business.

  • Your hardware seems messy or unorganized.

  • They use "IT Terms" that make no sense to you.

If you are nodding your head yes to any of the questions, fill out the form to get the 7 Critical Components to Auditing Your IT Provider. 


As well as the steps you should follow when you have completed the auditing process.

What Our Customers Say About Us

Summit IT Services provides fantastic IT support to our small office day-in and day-out. They are responsive, professional, helpful, and easy to work with. Beyond that, they were on-site almost immediately when we experienced a phone system failure that had us all stumped. With the help of Summit IT Services we were able to quickly identify the root problem and were back online within 24-hours. Thank you, Summit IT!

Jill Ketchen

The tech geniuses at Summit IT helped save my business.
Following a ransomware attack that shut down my previous email hosting provider, Summit stepped in and connected me to a new, superior provider and solved multiple problems with my laptops. Summit did superior work and I'm very grateful for their professionalism.

Barry Cogan

We are a small business company located in rural NH and have been using Summit for all IT needs for many years. They are a great company to work with, very knowledgeable and always ready to help and share their expertise. They are very responsive and promptly resolve issues as they emerge, however we rarely have problems with our systems. Summit is doing a great work behind the scenes keeping everything running smooth. I would recommend Summit's services to anyone looking to keep their IT systems secure and dependable.

Garrick

My relationship with Summit began through my job, almost two decades ago. Along with an assistant with advanced IT skills, I oversaw the successful networking of our building for the first time, and we digitized and uploaded data. When this capable employee left, I was responsible for all our computer needs, and I clearly needed professional help. Summit responded and we enjoyed a years-long relationship, not just when we needed repairs, but help with upgrades and best practices. I have since retired, but as electronics become more complicated, have continued to call on Summit for assistance in my home. Jeff's positive attitude, competence, and respect for budgetary limits set a high standard for Summit Computers, and I am grateful for the prompt, courteous support he and others on staff have provided through the years.

Christine Hague

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